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The gamer from the Uk got a reimbursement of £485 arranged since the July 9th but encountered points on account of identification verification. Whilst casino expected ID to your refund, they refused to undertake the brand new CitizenCard. The problem try fixed following the pro provided the required files, and the gambling establishment acknowledged a misconception regarding the refund count.

The ball player regarding the Uk got won currency from the Jokabet however, is informed he did not withdraw the newest earnings because of an admission from fine print related to to play from a finite nation. We, the newest Grievances People, got identified the United kingdom had been noted because the a small nation inside Jokabet’s terms and conditions. We had questioned the gamer in the event the he previously made use of an excellent VPN to access the brand new casino and you can just what country is picked in his local casino profile.

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